FatherShops - Help and Support

Automatic Activation

All product categories on FatherStock are activated automatically, ensuring a seamless experience for users.

Exceptional Categories

However, two product categories require special consideration

• "Brands" Category

  • Activation of the "Brands" category requires an upgrade to the "Advanced" package.

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• "Furniture" Category

  • Activation of the "Furniture" category also necessitates an upgrade to the "Advanced" package.

Activation Process

• Upgrade to "Advanced" Package

  • To access the "Brands" and "Furniture" categories, upgrade your package to the "Advanced".

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• Automatic Permissions

  • Upon upgrading, permissions for these categories will be granted automatically without the need to request activation.

Support for Activation Issues:

• Access or Permissions Issues:

  • If you encounter issues accessing these categories or lack permissions for "General" categories, please open a support ticket.

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• Support Ticket Link

  • Support Ticket System

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• Include the Following Information

  • Your registered email with FatherStock.

  • Attach a screenshot of the error you are encountering.

  • Specify the categories you want to activate.

The support team will promptly address your issue within 24 hours and contact you with a solution.

By following these steps, you can ensure smooth access to all product categories on FatherStock, including the special categories "Brands" and "Furniture."